Google+

Corona virus

The effect from the corona virus at the Balikbayan box services

It are difficult times for everybody since governments has take precausions due to the COVID-19 (corona-virus).
Specially countries and cities with a full lockdown where people are not allowed  to leave the houses, like many cities in the Philippines. People often have small house and many childeren at home which causes difficult circumstances. More then before, they are looking forward to the pasalubong. 
Although the movements in different areas in Europe are limited we continue the delivery and pick-up from boxes, as long we are allowed by the local governments. Our Philippine agents continue deliveries where possible.

♥♥ To all customers, we ask you to have everything ready at the time of pick-up. ♥♥

  • Boxes fully taped, closed and address labels fixed at the long side of the box.
  • The shippingform completely filled up with addresses, telephone numbers, e-mail from the sender and signature.
  • In case of cash money, please keep it on top of the box otherwise you can pay by card (Bancontact, Ideal and VPay)
  • The box(es) as close as possible to the front door or in the garage.
  • At any time possible, keep 2,5meter distance to the agent.

Western Europe

Belgium: Some of our agents are not allowed to pick-up boxes due to governmental restrictions. For those cases kindly contact Jane for to handle your request.
Holland: Some of our agents are not allowed to pick-up boxes due to governmental restrictions. For those cases kindly contact Jane for to handle your request.
Germany: Some of our agents are not allowed to pick-up boxes due to governmental restrictions. For those cases kindly contact Jane for to handle your request.

Philippines

The Duterte administration has chosen for a partial Lockdown of the country. Additional precautions are taken by governors and city majors. On top of that the precautions are tighten at any moment by any of them. 

Because of changing regulations, we cannot provide you reliable information about which areas the deliveries can be done or not. 

For those customers where delivery is not possible at this moment, the box(es) will be stored safely in the secured warehouse from our main agents.

Sea transport Rotterdam - Manila/Cebu

Since China went in full Lockdown and factories were close, container vessels from China to Europe were almost empty. To cut costs, many shipping lines decided to reduce their sailing vessels by large numbers. 

These empty vessels arrived 5-7 weeks after leaving China in Rotterdam. Since the output in Europe is still very high, there is a large shortage of vessel-space to Asia. Shippinglines breached their contracts and increased the container prices since March from Europe to Asia sometimes with more than 350%.

For us, this results in an additional charge of estimated €1600 per 40FT container. Since LVM Cargo is our full-time business without any side earnings, we are not able to carry these additional charges, different than most of our competitors who have the balikbayan box business as a side business.

Although we want to keep up our high service it has been a tough decision for us to add a surcharge on top of each box. Until end of March we add a surcharge. Each container, we will review the surcharge if it's still applicable.

Surcharge independent the size of the box:

1 box = € 9,00
2 boxes = €12,00
3 boxes= €15,00