We are aware that a Balikbayan box is more than just a bulk parcel of goods.
Each single box is affectionately packed, no matter the value. There is love in each single box leaving for the home country, to make beloved family and friends happy. To the beneficiary it is an event as well. Often a whole family and friends gather to see the treasure contained in the box.
Our motto is "customer satisfaction is our existence"
To offer a continuous excellent service, we built our business strategy at the needs of our customers. Therefore we keep personal contact with our customers and ask them what they like us to get improved. We don’t make loose promises but value openness to our customers.