Terms and Conditions
Article 1: General
1.1 The “Shipper’s export declaration form” also known as shipping form is non-negotiable and the Sender acknowledge that it has been prepared by the Sender, or by LVM Cargo on behalf of the Sender. The Sender warrants that it is the owner of the goods transported hereunder, or it is the authorized agent of the owner of the goods and that they hereby accept the terms and conditions from LVM Cargo for itself and as agent for and on behalf of any other person having interest in the shipment.
Article 2: Shipping conditions
2.1 Boxes will be accepted for transport if the box is provided by LVM Cargo, unless other agreed. These boxes have dimensions of approximately 54 x 41 x 37 cm (Small), approximately 70 x 42 x 54 cm (Medium), approximately 72 x 48 x 57 cm (Large) and approximately 80 x 53 x 57 cm (XL). A deposit of € 10,00 per box is charged, this includes customized security tape. This deposit is settled with the shipping fees. For boxes sent by post, postage costs will be charged to the customer.
Article 3: Prices
3.1 The transport rates are determined according with the quotation.
Article 4: Obligations of LVM Cargo
4.1 LVM Cargo will provide services with care and attention. All services provided to the customer are based on best effort.
4.4 LVM Cargo strives at least a few days before collecting to indicate on which day the boxes will be collected.
Article 5: Obligations of the Sender5.1 The sender offers only properly packed boxes as stated in Article 2 for transport.
5.2 The sender will inform LVM Cargo not later than 1 week before loading, the destination address to the email address email@example.com or by website pick-up request.
5.3 The sender will order the empty boxes needed for shipment in a timely manner for which a deposit is charged as mentioned in 2.1. Notification of the payment is made at the shipping form.
5.4 If the sender decide not to ship the boxes delivered by LVM Cargo, LVM Cargo has the right to charge the follow costs: Costs €10 per box if not paid already (a proof of payment should be provided by the customer), delivery costs for the box based at the kilometers from the warehouse to the customers address, administration fee and VAT/BTW on top of all. Services outside the European Union are free of VAT/BTW. In case a customer does not use our services, we have to charge them the VAT/BTW. If boxes are not shipped within 6 month the boxes can be classified as not shipped.
5.5 In case of complaints or claims, the sender is obliged to contact LVM Cargo within 7 days after receipt of the box in the Philippines. Complaints after this time will not be covered.
5.5 The sender and/or third party must be present on the day agreed to hand over the box. In case of a cancellation within the last week prior to the shipment, costs will be charged for the expenses made for reservation.
5.6 The Sender hereby acknowledges that LVM Cargo may abandon and/or release any item consigned by the Sender to LVM Cargo which LVM Cargo has declared to be unacceptable or which the Sender has undervalued for Custom’s purposes or misdescribed here on whether intentionally or otherwise and hold LVM Cargo harmless from all claims, damages, fines and expenses arising there from. The Sender is liable for all costs and expenses related to the shipment and for costs incurred in either returning the shipment to the Sender or warehousing the shipment pending disposition.
5.7 The sender is responsible for a timely pickup notification to LVM Cargo. If more boxes are provided than can be loaded, LVM Cargo can decide without notification to transfer boxes from any customer to another shipment.
5.8 Unless the nature of the Contract dictates different, the Client is responsible for the accuracy, completeness and reliability of the by LVM Cargo requested data and documents, even if they originate from third parties.
Article 6: Damage claims6.1 LVM Cargo’s liability is always limited to the amount of US$ 200,00 per box.
6.2 LVM Cargo is only liable for direct damages. Direct damages means losses of the box or losses from inside the box.
6.3 Claims should be submitted in writing.
6.4 Computing equipment, breakable goods, money and jewelleries and other goods as stated in article 7 are not eligible for compensation. Shipping of these goods is for own risk.
6.5 For all goods the original proof of purchase must be shown. For any damage claim or losses an estimated current market value will be paid with a total maximum of US$ 200,00 per box.
6.6 Only products listed on the packing list will be compensated with a total maximum of US$ 200,00 per box.
6.7 Import customs formalities and costs claimed, or incorrectly declared goods are for the account of the sender.
6.8 When claims are paid, LVM Cargo will not reimburse the costs of shipment, pick-up, duties and delivery charges.
6.9 Damage claims are only eligible for compensation if the box is provided by LVM Cargo and packed as stated in paragraph 2.1 and 2.2, as well the weight of the box complies paragraph 2.4. Boxes that do not complies to these regulations are excluded for any kind of compensation.
6.10 Damage claims are not eligible for compensation if; in circumstances such as strikes, acts of God, riots, armed conflicts and other threatening situations when delivery at the listed receiver's address is not possible and/or the box provided to LVM Cargo doesn’t comply par. 2.1 and par 2.2 and par. 2.4.
Article 7: Material not accepted for transport
7.1 Prohibited for shipment are; Firearms, Ammunitions, Explosives, Precious Metals, Precious Stones, Drugs and perishables; Negotiable instruments in bearer form, Lewd, obscene or pornographic materials; Industrial carbons and diamonds; Combustible materials; Property the carriage of which is prohibited by law, no or through which the shipment be may carried; any material which may be considered “hazardous” material and dangerous goods, will not be shipped by LVM Cargo.